Privacy Policy

1. Introduction & Identity

Welcome to Funny Joker Gaming ("we," "our," or "us"), operated at funnyjokergaming.com. We are a free social arcade entertainment platform designed exclusively for Canadian adults aged 19 and over. This Privacy Policy explains how we collect, use, disclose, and safeguard personal information when you visit our website, create a profile, or interact with our joker-themed arcade experiences.

We are committed to responsible data stewardship and operate in accordance with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA), applicable provincial privacy legislation, and best-practice guidelines issued by the Office of the Privacy Commissioner of Canada (OPC).

By accessing funnyjokergaming.com, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with the practices described here, please discontinue your use of the platform and contact us to request deletion of any information you may have submitted.

2. Scope & Applicable Law

This Privacy Policy applies to all visitors, registered users, and anyone who contacts Funny Joker Gaming through any channel, including web forms, email, or social media. It covers personal information gathered through our primary domain and any subdomains we operate.

PIPEDA Compliance. PIPEDA governs how private-sector organizations in Canada collect, use, and disclose personal information in the course of commercial activities. The ten fair information principles embedded in PIPEDA — accountability, identifying purposes, consent, limiting collection, limiting use/disclosure/retention, accuracy, safeguards, openness, individual access, and challenging compliance — form the backbone of our privacy program.

Provincial Legislation. We also recognize the substantially similar provincial laws in Alberta (PIPA), British Columbia (PIPA BC), and Quebec (Law 25 / Act respecting the protection of personal information in the private sector). Where provincial law is more protective, we apply the higher standard.

This policy does not apply to third-party websites linked from our platform. We encourage you to review the privacy policies of any external sites you visit.

3. Information We Collect

We limit collection to information that is necessary and relevant to providing our free social arcade service. The table below summarises the categories of personal information we may process:

We do not collect payment information, government-issued identifiers, health data, or financial information of any kind. Our platform is entirely free and involves no monetary transactions.

4. How We Use Your Information

We use personal information only for the purposes identified at the time of collection, or for purposes consistent with those that a reasonable person would expect. Our principal purposes include:

• Platform operation: Creating and managing your account, enabling access to arcade games, personalising your in-game experience, and saving progress or preferences.
• Communications: Responding to your enquiries, sending service-related notices (security alerts, policy updates), and, where you have opted in, sending our newsletter or promotional communications about new game launches and platform features.
• Safety & security: Detecting, investigating, and preventing fraudulent activity, abuse, or violations of our Community Guidelines; enforcing our Terms of Service; and protecting the integrity of our platform.
• Analytics & improvement: Understanding how users engage with our arcade experiences so we can improve game design, fix bugs, and optimise performance across devices.
• Legal compliance: Meeting our obligations under applicable Canadian law, responding to lawful requests from government authorities, and establishing or defending legal claims.
• Age verification: Confirming that users meet the minimum age requirement of 19 years to access the platform in compliance with applicable regulations.

We do not use personal information to build targeted advertising profiles or sell data to third parties. Any automated decision-making that produces legal or similarly significant effects will be disclosed to affected users with an opportunity to seek human review.

5. Cookies & Tracking Technologies

We use cookies, local storage, and similar technologies to operate the platform and understand how it is used. Cookies fall into four categories: strictly necessary (required for core functions), functional (remembering preferences), analytical (measuring engagement), and marketing (which we use only in limited, clearly disclosed circumstances). For full details, please review our Cookie Policy.

You may withdraw cookie consent at any time through your browser settings or by clicking "Manage Cookies" in the site footer. Declining non-essential cookies will not affect your ability to access our free arcade games.

6. Sharing & Disclosure

We do not sell, rent, or trade personal information. We may share data in the following limited circumstances:

• Service providers: Trusted vendors who perform functions on our behalf, such as cloud hosting, email delivery, analytics processing, and customer support tooling. These parties are contractually bound to use your information only for the agreed purpose and to apply security standards no less protective than our own.
• Legal requirements: When we are required to disclose information by law, court order, or legitimate request from a Canadian regulatory or law enforcement body, or where we believe disclosure is necessary to protect the safety of any person.
• Business transfers: In the event of a merger, acquisition, or asset sale, personal information may be transferred as part of that transaction. We will provide notice and, where required by law, seek your consent before such a transfer takes effect.
• With your consent: In any other circumstances, only with your express prior consent.

All third-party service providers used by Funny Joker Gaming are evaluated for their privacy practices prior to engagement. We prefer Canadian-based providers where feasible; where data is processed outside Canada, we apply contractual safeguards consistent with PIPEDA accountability requirements.

7. Data Retention

We retain personal information only as long as it is necessary to fulfil the purposes for which it was collected, or as required by applicable law. Our general retention guidelines are:

• Account data: Retained for the duration of your active account plus 12 months after account closure or last login, to allow for account reactivation and to meet legal record-keeping obligations.
• Support communications: Retained for up to 24 months from the date of resolution to facilitate follow-up and quality assurance.
• Server logs & technical data: Automatically purged or anonymised within 90 days of collection.
• Analytics data: Aggregated and anonymised within 12 months; anonymised data may be retained indefinitely as it no longer constitutes personal information.

When personal information is no longer required, it is securely destroyed using industry-standard methods, including cryptographic erasure for data stored in cloud environments.

8. Security Measures

We take the security of your personal information seriously and have implemented a layered set of technical and organisational safeguards commensurate with the sensitivity of the information and the risks associated with its processing. Our measures include:

• TLS 1.2+ encryption for all data in transit between your browser and our servers.
• Encryption at rest for databases containing personal information.
• Role-based access controls that limit employee access to personal information to those with a legitimate business need.
• Regular security assessments and vulnerability scanning of our infrastructure.
• Incident response procedures that include mandatory breach notification to the OPC and affected individuals where required by PIPEDA's mandatory breach reporting rules (sections 10.1–10.3).
• Staff training on privacy and information security principles at least annually.

No system is completely secure. If you suspect that your account has been compromised or that your information has been accessed without authorisation, please contact us immediately at privacy@funnyjokergaming.com.

9. Your Rights & Choices

Under PIPEDA and applicable provincial legislation, you have the following rights regarding your personal information:

• Right of access: You may request a copy of the personal information we hold about you, along with details of how it is being used and to whom it has been disclosed.
• Right to correction: If any personal information we hold is inaccurate, incomplete, or outdated, you may request that we correct it.
• Right to withdraw consent: Where processing is based on consent, you may withdraw that consent at any time. Withdrawal of consent may limit your ability to use certain features of the platform.
• Right to erasure: Subject to legal hold obligations, you may request deletion of your personal information. We will comply within 30 days of a verified request.
• Right to complain: If you believe your privacy rights have been violated, you have the right to complain to the Office of the Privacy Commissioner of Canada at priv.gc.ca.

To exercise any of these rights, contact our Privacy Officer at privacy@funnyjokergaming.com. We will acknowledge your request within 5 business days and respond in full within 30 calendar days, or notify you if an extension is needed.

10. Children & Minors

Funny Joker Gaming is strictly intended for adults aged 19 years and older residing in Canada. We do not knowingly collect personal information from individuals under the age of 19. All users are asked to confirm their age via an age-verification prompt before accessing any content on the platform.

If we discover or are notified that we have inadvertently collected personal information from a minor, we will take immediate steps to delete that information from our systems and, where applicable, notify the relevant guardians. Parents or guardians who believe their child has provided us with personal information should contact us at privacy@funnyjokergaming.com.

11. Contact & Complaints

We have designated a Privacy Officer who is accountable for our compliance with this Privacy Policy and applicable law. To reach our Privacy Officer, or to submit a privacy-related request or complaint, please use the following contact details:

• Email: privacy@funnyjokergaming.com
• General enquiries: hello@funnyjokergaming.com
• Legal matters: legal@funnyjokergaming.com
• Postal address: Privacy Officer, Funny Joker Gaming, Canada

If you are not satisfied with our response to your complaint, you may escalate to the Office of the Privacy Commissioner of Canada (OPC): www.priv.gc.ca or 1-800-282-1376.

We reserve the right to update this Privacy Policy at any time. Material changes will be communicated via a prominent notice on our website and, where appropriate, by email. Continued use of the platform after the effective date of any changes constitutes acceptance of the revised policy.